Terms and conditions

Terms & Conditions for Alacards Website and Mobile App Last updated: April 8, 2026 These Terms & Conditions (“Terms”) govern your access to and use of the Alacards website, mobile application, products, content, and related services (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. 1. Acceptance of Terms By creating an account, purchasing a product, installing the app, browsing the website, or otherwise using the Services, you confirm that you have read, understood, and agree to these Terms and any policies referenced in them. If you do not agree to these Terms, you must not use the Services. 2. Eligibility You must be at least the age of majority in your jurisdiction to use the Services or make a purchase. By using the Services, you represent that you have the legal capacity to enter into a binding agreement. 3. Account Registration Some features may require an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. 4. Device and Technical Requirements To use Alacards services, your device must be compatible with the product or service being purchased, including any technical or network requirements stated on the website or app. You are responsible for ensuring that your device is unlocked, supported, and properly configured before purchasing, activation or use. 5. Products and Services Alacards may offer digital products, subscriptions, connectivity services, or other services through the website or app. We may update, modify, suspend, or discontinue any product or feature at any time, with or without notice, subject to applicable law. 6. Pricing and Payment All prices are shown in the currency indicated at checkout and may include or exclude taxes depending on your location and the product description. We reserve the right to change prices at any time. If a pricing error occurs, we may cancel or correct the affected order, subject to applicable law. 7. Activation and Use Some products may activate immediately upon purchase or upon a scheduled time or action by the user. You are responsible for following all installation, activation, and usage instructions provided in the app, website, or support materials. 8. Fair Use and Prohibited Conduct You agree not to misuse the Services, including by: • Violating any law or regulation. • Attempting to reverse engineer, copy, scrape, or interfere with the Services. • Using automated systems, bots, or scripts without permission. • Reselling, distributing, or exploiting the Services in an unauthorized manner. • Providing false information or engaging in fraudulent activity. We may suspend or terminate access if we reasonably believe these Terms have been violated. 9. Refunds and Cancellations Refunds and cancellations, if available, are subject to the Alacards Refund Policy. As a general rule, digital products that have been activated, delivered, or used may not be refundable except where required by law or where a product fails to function as described. 10. Service Availability We do not guarantee that the website, app, or Services will always be available, uninterrupted, secure, or error-free. Service quality may depend on third-party networks, device performance, geographic coverage, and other factors outside our control, similar to how eSIM providers rely on network partners. 11. Third-Party Services The Services may include links to or integrations with third-party services, payment providers, app stores, or network partners. We are not responsible for third-party content, terms, policies, availability, or actions. 12. Intellectual Property All content, branding, software, designs, logos, text, graphics, and other materials on the Services are owned by Alacards or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without prior written permission. 13. User Content If you submit reviews, feedback, support requests, or other content, you grant Alacards a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and improve the Services based on that content, subject to our Privacy Policy. You must not submit unlawful, misleading, defamatory, or infringing content. 14. Privacy Your use of the Services is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal information. 15. Suspension and Termination We may suspend or terminate your account or access to the Services if we believe you have violated these Terms, if required by law, or if we discontinue part of the Services. Where applicable, termination does not affect rights and obligations that by their nature should survive termination. 16. Disclaimers To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. We disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 17. Limitation of Liability To the maximum extent permitted by law, Alacards will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business arising from your use of the Services. Our total liability for any claim related to the Services will not exceed the amount you paid to Alacards for the affected product or service, unless applicable law requires otherwise. 18. Indemnity You agree to indemnify and hold harmless Alacards, its officers, employees, affiliates, and partners from claims, losses, liabilities, and expenses arising from your misuse of the Services or breach of these Terms. 19. Changes to Terms We may revise these Terms from time to time. The updated version will be posted on the website or app with a new “Last updated” date. Your continued use of the Services after changes become effective means you accept the revised Terms. 20. Governing Law These Terms shall be governed by and construed in accordance with the laws of Wyoming, USA, without regard to conflict-of-law principles. Any dispute shall be handled in the courts or forum specified by Alacards, unless mandatory consumer law requires otherwise.